How glass coverage works in Massachusetts
Auto glass falls under comprehensive coverage, the part of your policy that handles things that aren't collisions, like vandalism, falling branches, and road debris. If you carry comprehensive, glass damage is almost certainly covered, subject to your deductible.
Massachusetts drivers often have it even better: many policies in the state include full glass coverage, a rider that waives the deductible entirely for glass repairs and replacement. If you have it, your windshield replacement costs you $0. Not sure? Call us with your insurer's name and policy and we'll help you find out in minutes.
What we handle for you
You shouldn't need to become a claims expert to fix a windshield. Tell us your insurer and we take it from there: we verify your glass coverage, file the claim or guide you through your insurer's quick glass-claim line, bill the insurance company directly, and collect only whatever deductible (if any) applies.
One thing to know: your insurer may suggest their 'preferred' national chain when you call. In Massachusetts you have the right to choose your own glass shop. The claim works exactly the same way. Local shop, same coverage, and someone who answers the phone on King St if you ever have a question afterward.
Will a glass claim raise my rates?
Glass claims are comprehensive claims, not at-fault accidents, and in most cases they don't surcharge your policy the way a collision would. A $0-deductible chip repair claim is about the lowest-stakes claim you can file. If you're on the fence, call us. We'll quote you the cash price too, so you can compare and decide.
Service area
In-shop at 3 King St #1, Worcester, MA, or mobile service at your home or workplace in Worcester, Shrewsbury, Auburn, Holden, Millbury, Leicester, West Boylston, and Grafton and surrounding Central Massachusetts towns.
Call 508-304-3141 for same-day serviceFrequently asked questions
No. In Massachusetts you have the right to choose your own glass shop. Your claim and coverage work the same, just tell your insurer you're using Affordable Auto Glass & Repair in Worcester.